Utilities Companies Must Give Customers Notice of Price Hikes
Grimsby Telegraph › May 02, 2011
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Summary
GAS and electricity suppliers will have to give customers 30 days' notice before hiking up prices after a new rule, which came into force last week, was initiated as part of a crackdown to make providers "play it straight with consumers".
Previous rules allowed energy companies to write to customers up to 65 days after increasing prices, but energy watchdog Ofgem decided to bring in the new regulations to give householders more time to switch their provider before bill hikes.See the full content of this document
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Utilities Companies Must Give Customers Notice of Price Hikes
Under the new rules, energy supp...
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